Prisma app is not updating properly on your device
When attempting to update the app, users have reported being unable to install the newer version.
Problems
VSCO Low-resolution image when exporting
Some users have reported that upon exporting their images, the resulting quality is noticeably worse than before.
Error when posting video content
When trying to upload (post) their videos, certain users have been unable to do so and received an accompanying error message.
White screen appears without menus
VSCO users have reported encountering a white screen when using the app and no visible menu selection or controls.
Problems saving media
Users have encountered problems when trying to export (save) their work, both photo or video.
PicsArt Photo & Video Editor hangs and crashes on startup
Some users reported having issues booting the application, where they are greeted with a white/black screen for a few seconds, followed by the application crashing.
PicsArt Photo & Video Editor crashes when starting up
Reports of users trying to boot up PicsArt on a Xiaomi smartphone, resulting in crashes and force stops. Even after reinstallation, the problem persists.
Prisma login or account related issues
Some users have reported not being able to login to the application, which can occur due to a number of different factors.
Prisma has stopped error (Android)
When using the app on an Android-enabled device, users reported getting the “Unfortunately Prisma has stopped” message.
VSCO app crashes
Across both Android and iOS, users have had instances of the VSCO app crashing consistently.