Due to the AI integration and processes behind Prisma, some filters require your device to be online. If you happen to have a slower connection or weak signal, it is going to take even longer for those filters to load.
Even when the application servers are up and running, it can appear that it is performing slower than expected.
While using the app, some users were met with a message “Prisma is over capacity” which prevented them from accessing the app and all its features.
When attempting to update the app, users have reported being unable to install the newer version.
Some users have reported not being able to login to the application, which can occur due to a number of different factors.
When using the app on an Android-enabled device, users reported getting the “Unfortunately Prisma has stopped” message.