Deleting lenses from app
Some users have come across the issue of not being able to manage their lenses in the app (located in the carousel).
Problems
Installing Photoshop Camera Photo Filters on multiple devices
Some users have been unable to install their app across multiple devices, specifically, this problem arises when trying to install it on a third device.
Device not compatible
Unfortunately, a number of users have reported an inability to install the app on their mobile devices. Users have reported issues across a number of phone makers, including Essential, Nokia, Google, Xiaomi etc.
PicsArt payment issues
Users have reported issues with their payments not being credited in a timely manner.
PicsArt Photo & Video Editor disappearing drawing projects
When using the drawing feature in the app, some users have reported their previously saved work disappearing.
PicsArt Photo & Video Editor crashing on Xiaomi, Huawei models
A number of users have reported issues with the PicsArt application, with consistent crashes happening after running the application for the first time. While the initial launch works, subsequent attempts are met with persistent crashes.
PicsArt Photo & Video Editor isn’t loading or working properly
Users have encountered certain instances where the app isn’t booting up properly, leading to loading/ connection/server errors.
Some Prisma filters not loading properly
Due to the AI integration and processes behind Prisma, some filters require your device to be online. If you happen to have a slower connection or weak signal, it is going to take even longer for those filters to load.
Prisma performance slowed down
Even when the application servers are up and running, it can appear that it is performing slower than expected.
Prisma is over capacity
While using the app, some users were met with a message “Prisma is over capacity” which prevented them from accessing the app and all its features.